Policy Statement
SMARTMAR is committed to conducting all operations in a manner that protects the health and safety of our personnel, preserves the environment, and delivers the highest quality of service to our clients. This commitment is not merely a regulatory obligation — it is a core value embedded in every aspect of our organisational culture.
Health & Safety
SMARTMAR upholds the following commitments to health and safety across all sites and operations:
- Provide a safe working environment that is free from recognised hazards
- Conduct regular risk assessments and implement appropriate control measures
- Ensure all personnel are adequately trained and competent for their roles
- Investigate all incidents, near-misses, and hazardous conditions to prevent recurrence
- Maintain compliance with all applicable health and safety legislation and regulations
- Foster a culture of proactive safety reporting and zero-blame incident investigation
Environmental Responsibility
We are dedicated to minimising the environmental footprint of our operations and those of our clients. Our environmental commitments include:
- Adherence to MARPOL and all applicable international environmental conventions
- Supporting clients in achieving their emissions reduction and decarbonisation targets
- Promoting ballast water management and anti-pollution best practices
- Conducting environmental impact assessments as part of all major project scopes
- Continuously improving our environmental performance through measurable objectives
Quality Management
SMARTMAR's quality management system is certified to ISO 9001 and underpins our delivery of consistent, reliable, and client-focused consultancy services. We commit to:
- Meeting or exceeding client expectations in every engagement
- Establishing and monitoring measurable quality objectives at all levels
- Conducting regular internal audits and management reviews
- Engaging in continual improvement of our processes, systems, and people
- Ensuring this policy is communicated to, understood by, and implemented by all personnel
Responsibility & Review
The Chief Executive Officer holds ultimate accountability for the implementation of this policy. All managers and supervisors are responsible for its application within their respective areas. This HSE-Q Policy Statement is reviewed annually and updated as necessary to ensure its continued suitability, adequacy, and effectiveness.